Social Media Strategies for Successful Exhibitions! Connect with Your Global Audience!

Kevin Campos 23-04-2025
Redes-sociales-exposiciones

Social media is considered an owned medium because we control the content we publish on each platform. Sometimes, Organizing Committees strive to have a presence on all existing platforms, however, it has been proven that it's best to use only those where users are in a receptive context for event messages, channeling all necessary energy into creating interesting content that connects with audiences.

Social media advertising is one of the most powerful resources to achieve the desired results in advertising, as it adapts to all types of businesses – from small to large – because it reaches a wide range of users. If you want to take your advertising to the next level, this option is undoubtedly ideal.

If you are part of an Organizing Committee, social media is a great ally for the events you organize; it allows you to generate more visibility compared to other strategies, in a more cost-effective way and potentially with better results.

The numbers behind social media

According to Statista, the most popular social media platforms globally are led by Meta platforms. Facebook leads with 3.07 billion monthly users, followed by YouTube with 2.53 billion, WhatsApp and Instagram with 2 billion each. Lower down in the ranking are TikTok with 1.59 billion and WeChat with 1.38 billion users.

In Mexico, Statista states that the most used networks are:

  • Facebook (91.6% of users),
  • Instagram (80.6%),
  • TikTok (78.6%),
  • and Facebook Messenger (76.3%).

These figures show how social media dominates digital communication, both globally and in the Mexican context.

Social media has become an indispensable tool for promoting trade events and exhibitions in the sector, such as trade shows, congresses, and exhibitions; today, not having a presence on digital platforms is a strategic mistake for any event. In fact, 78% of marketing professionals agree that social media is key for identifying spontaneous moments during trade shows, while half agree that it helps attract more people to the booths.

For event organizers, social media should be an integral part of their marketing strategy; when choosing which platforms to use, it is crucial to segment and select the most appropriate ones for the type of event. Not all platforms will be useful or necessary for all types of events, so it’s important to analyze which platforms connect best with the target audience.

Which social media platforms are essential for trade show organizers?

LinkedIn: It is one of the most powerful platforms for connecting with industry professionals. It not only allows creating a page for the event and keeping it updated but also enables interaction with key industry leaders through posts and specialized content. If you have an extensive network, it’s ideal for generating excitement and promoting your event among key contacts.

Instagram: As a visual platform, Instagram is perfect for sharing attractive and creative content. Posting high-quality images of previous editions, event previews, and exhibitor details generates excitement and interest. Using stories and interactive posts can increase engagement and create a community around the event.

Twitter: Its immediacy is its greatest strength. Twitter allows sharing real-time updates, interacting with attendees, and creating or following event hashtags. It’s ideal for generating conversation and keeping everyone updated on the latest news and changes.

Facebook: Although it has evolved to be more than a social contact platform, it remains an excellent tool for promoting trade shows. It allows creating events, sharing posts, and interacting with a diverse audience. Additionally, its targeted advertising system is very useful for reaching specific audiences.

YouTube: With over 2 billion monthly users, YouTube is essential for event organizers who want to create engaging audiovisual content. In-stream ads, bumper ads, or YouTube Shorts are excellent for effectively promoting the event, while organic content helps build a loyal community. The precise metrics the platform offers allow measuring the impact of each campaign and adjusting the strategy in real time.

TikTok: Although it is a newer platform, it is revolutionizing event marketing. Its short video format has great potential for making content go viral and attracting a younger audience. Event organizers can take advantage of this platform to share previews, promotions, and exclusive content, creating anticipation.

Key benefits of using social media to promote trade shows

Global and segmented reach: Social media allows reaching audiences worldwide, and with proper segmentation, you can attract the exact audience for your event.

Constant interaction: They facilitate two-way communication, building a community around the event and increasing participation.

Cost-effectiveness: Compared to traditional media, social media is more economical and allows for more direct promotion, with both organic and paid options.

Immediate feedback: Social media provides instant feedback, allowing adjustments to be made on the fly and improving the event experience in real-time.

Live content generation: It is possible to share live moments from the trade show, keeping interest high and encouraging interaction with attendees.

How to use social media effectively?

To maximize the impact of social media in promoting your trade show, it’s essential to have a clear and well-defined strategy. This includes audience segmentation, creating attractive content, and defining KPIs (Key Performance Indicators) to measure the success of the campaign.

Key actions carried out by a marketing agency specialized in trade shows:

Establishing KPIs: Defining metrics such as click-through rate, conversions, and return on investment to evaluate campaign performance.

Using analytics tools: Platforms like Google Analytics and platform-specific tools such as Facebook Insights allow monitoring traffic and interactions in real-time, ensuring the campaign is aligned with objectives.

Tracking conversions: Using tracking pixels, it’s possible to analyze how users interact with content and optimize the sales funnel.

Real-time performance analysis: Campaigns must be dynamic, adjusting according to results obtained during execution.

A/B testing: Running tests to find which versions of ads or posts generate the best performance.

Continuous reporting: A specialized agency will provide detailed reports on campaign performance, suggesting adjustments to improve long-term results.

In short, social media has become a great ally for trade shows, providing global visibility and direct connection with specific audiences. However, to maximize its impact, it is most effective to trust digital marketing professionals who strategically manage all aspects related to the platforms.

Entrusting experts, such as  Interactive Hub, with managing search campaigns, social media, advanced segmentation, and content creation allows the event to achieve its commercial objectives. These specialists not only optimize the advertising budget but also enhance interaction and engagement, leveraging algorithms and trends from each network to generate higher conversion. While organizers focus on the operation of the exhibition, the digital team ensures maximizing ROI and effectively positioning the event in front of the right audience.

References

3 benefits of social media for event planners (and the best platforms to use). (s/f). WebFX. Recuperado el 23 de abril de 2025, de https://www.webfx.com/industries/local-consumer-services/event-planners/social-media/
Redes sociales más populares en México. (s/f). Statista. Recuperado el 23 de abril de 2025, de https://es.statista.com/estadisticas/1035031/mexico-porcentaje-de-usuarios-por-red-social/
The impact of social media on trade shows | UCON exhibitions. (2024). https://ucon.com.au/blog/the-impact-of-social-media-on-trade-shows/

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